Walker also says most American customers mistakenly prioritize reach over frequency; they want buses or trains everywhere, on every block, as opposed to a few trains that come all the time. “There is a distinctly American idea to have infrequent trains from the suburb into the city,” he says. “That’s an example where you put a line on map and people say, ‘Oh, [transit] exists,’ and someone who doesn’t understand frequency is going to think an area is being serviced when it is not.” Those who are more familiar with public transit understand that it’s better to have a few lines with frequent trains, rather than many lines that leave once every two hours.
Aditi Shrikant
